Kupwara,Nov,10: A high-level delegation of the J&K Civil Society Forum (JKCSF), Kupwara, led by District President Malik Ghulam Hassan, met Deputy Commissioner Kupwara Abhishek Sharma and extended a warm welcome and congratulations to him on assuming charge of the office.
During the meeting, the delegation submitted a detailed memorandum highlighting various issues and grievances faced by the general public, senior citizens and pensioners across District Kupwara, seeking their prompt and effective redressal.
The memorandum highlighted key public concerns, including safe drinking water, electricity, road connectivity, healthcare facilities and other essential services, particularly in view of the approaching winter season. The delegation urged the Deputy Commissioner to undertake field visits to different areas of the district to assess ground realities and ensure immediate action on public grievances.
The delegation also called for strict implementation of the Public Services Guarantee Act (PSGA) in the district to ensure time-bound delivery of public services. It further urged the DC to direct all Heads of Departments to address public complaints at every level and seek regular Action Taken Reports to ensure accountability and transparency.
During the interaction, Deputy Commissioner Abhishek Sharma gave a patient hearing to the delegation and assured that all issues highlighted in the memorandum would be examined and addressed on priority. He reiterated his commitment to public welfare, stating that he believes in performance rather than mere words. He also appreciated the role of the Civil Society Forum and urged its members to act as a bridge between the administration and the public for effective and timely resolution of people's grievances.
The delegation expressed satisfaction over the Deputy Commissioner's approach towards public grievances, particularly his patient interaction with applicants, respectful conduct and efforts to communicate with people in Kashmiri to better understand their problems.
The delegation also briefed the DC about the organisational structure, objectives and functioning of the J&K Civil Society Forum under the leadership of its UT Chairman, Abdul Qayoom Wani, who also heads JKPUF, and apprised him of the forum's activities in District Kupwara.
The delegation assured the Deputy Commissioner of full cooperation and support in all initiatives aimed at public welfare and thanked him for sparing valuable time despite his busy schedule.
Those who accompanied the delegation included Mohammad Suliman Bhat, Convenor JKCSF UT J&K; Abdul Rashid Malik, Senior Coordinator JKCSF UT J&K; Ghulam Rasool Bhat, Senior Vice President JKPUF Kupwara; Haji Annayitullah Shah Khaki, Joint Secretary; Haji Abdul Ahad Bhat, Financial Secretary; Mohammad Jaffar Khan, Master Manzoor Ahmad Wani and Master Ali Mohammad Mir, Senior Members; and Syed Mairaj Geelani, General Secretary JKCSF Kupwara.
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